Last updated: May 15, 2025

This Privacy Policy describes how PT Mata Pelangi Chemindo (“Company”, “we”, “our”, or “us”) collects, uses, and discloses your information through the Matapel Mobile Sales  mobile application (“Application” or “App”) and its associated website www.matapel.com (“Website”), in compliance with Google Play Developer Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have defined meanings under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

• Account: A unique account created for you to access our Service.
• Affiliate: An entity that controls, is controlled by, or under common control with the Company.
• Application: Refers to Matapel Mobile Sales, the software provided by the Company.
• Company: PT Mata Pelangi Chemindo, Jl. Arjuna Utara No. 46, Kebon Jeruk.
• Cookies: Small files stored on your device to enhance website experience.
• Country: Refers to Indonesia.
• Device: Any device that can access the Service (computer, phone, tablet).
• Personal Data: Information related to an identifiable individual.
• Service: Refers to the Application or Website or both.
• Service Provider: Any party processing data on behalf of the Company.
• Usage Data: Data collected automatically during service usage.
• Website: Refers to www.matapel.com.
• You: The user of the Service, either individual or legal entity.

 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data:
– First name and last name
– Phone number

Usage Data:
Includes IP address, browser type/version, visited pages, device info, and diagnostic data. When accessing via mobile, we may collect device model, unique ID, IP address, OS, and mobile browser type.

Information Collected while Using the App

With your permission, the App may access your external storage to enable certain features. This includes reading or writing files necessary for order processing and data synchronization. This data may be stored locally or on secure Company or Service Provider servers. Access can be revoked anytime via device settings.

Tracking Technologies and Cookies

We use Cookies and similar technologies to monitor Service usage. You can refuse cookies via browser settings. We use session and persistent cookies for authentication, preferences, and system monitoring.

 

Use of Your Personal Data

• To provide and maintain the Service.
• To manage your Account.
• To fulfill contracts and purchases.
• To contact you via email, SMS, or push notifications.
• To send promotional updates (unless opted out).
• To respond to your inquiries.
• For analytics and service improvement.
• In case of business transfer (merger or acquisition).

 

Sharing Your Personal Data

• With Service Providers for performance and communication.
• With Affiliates under the same Privacy Policy.
• With Business Partners offering relevant services.
• With public if you interact in open areas.
• As required by law or legal process.
• With your explicit consent.

 

Data Retention and Transfer

We retain your data as long as necessary for the purposes in this Policy, or to comply with legal obligations. Your data may be transferred internationally with safeguards in place.

 

Deleting Your Data

You may delete or request deletion of your Personal Data by logging into your account or contacting us. Some data may be retained if required by law.

 

Legal Disclosures

• To comply with legal obligations.
• To protect Company rights and property.
• To prevent or investigate wrongdoing.
• To protect user safety or public interest.
• To defend against legal claims.

 

Security of Data

We use commercially reasonable methods to protect your data, though no system is 100% secure.

 

Children’s Privacy

We do not knowingly collect data from children under 13. If you are a parent and believe we collected such data, contact us to delete it.

 

Third-Party Links

Our Service may link to third-party websites. We are not responsible for their privacy practices. Please review their policies.

 

Changes to This Privacy Policy

We may update this policy and will post the new version here. Significant changes will be notified via email or app notice.

 

Contact Us

If you have any questions, contact us at:

Email: info@matapel.com

Address: PT Mata Pelangi Chemindo, Jl. Arjuna Utara No. 46, Kebon Jeruk, Jakarta, Indonesia